Shipping policy
Processing Time Orders are processed within 1-3 business days. Orders are not shipped or delivered on weekends or holidays.
Shipping Rates & Delivery Estimates Shipping charges for your order will be calculated and displayed at checkout. Delivery times vary depending on your location:
- Local delivery (within city]): 3-4 business days
- Domestic shipping (within India): 5-7 business days
- International shipping 7-10 business days
Shipment Confirmation & Order Tracking You will receive a shipment confirmation email with tracking information once your order has shipped. You can track your order using the tracking number provided.
Customs, Duties, and Taxes Alans Jewelry is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer.
Damages Alans Jewelry is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.
International Shipping Policy [We currently ship to all possible countries. Please note that international orders may be subject to customs fees and import duties.
Questions If you have any questions about your shipment or tracking information, please contact us at:
- Email: thealansgroup@gmail.com
- Phone: +919992579990